We detected 2,111 customers using Outreach, 625 companies that churned or ended their trial, and 70 customers with estimated renewals in the next 3 months. The most common industry is Software Development (43%) and the most common company size is 51-200 employees (35%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
👥 What types of companies is most likely to use Outreach?
Source: Analysis of Linkedin bios of 2,111 companies that use Outreach
Company Characteristics
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Shows how much more likely Outreach customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Series C
191.9x
Funding Stage: Series B
71.4x
Funding Stage: Private equity
31.1x
Industry: Computer and Network Security
14.8x
Industry: Software Development
7.8x
Company Size: 1,001-5,000
3.4x
I noticed that Outreach's typical customers are B2B software and technology companies, though they span a wider range than I initially expected. The core is SaaS platforms selling to other businesses: security software, HR tech, financial services platforms, data analytics tools, and industry-specific software solutions. These aren't consumer apps. They're companies selling complex solutions that require education, relationship building, and longer sales cycles. Many are selling to enterprise customers or other businesses that need significant hand-holding through the buying process.
These companies are predominantly in growth mode. My analysis shows a concentration of Series A through Series C companies with funding rounds between $20M and $125M. Employee counts cluster in the 50-200 range, with some scaling to 500-1,000. Even the larger, more established companies like Reuters or BambooHR emphasize growth, expansion, and evolution in their bios. Very few are early-stage startups, and the mature enterprises present themselves as innovators rather than legacy players.
A salesperson should understand that Outreach customers are ambitious, growth-focused companies that need to scale their sales motion without losing deal quality. They're selling complex solutions where each deal matters, relationship building is critical, and sales teams need to educate prospects throughout long buying cycles. These companies value efficiency and data-driven decision making, and they're sophisticated enough to evaluate tools based on ROI and integration capabilities rather than features alone.
📊 Who in an organization decides to buy or use Outreach?
Source: Analysis of 100 job postings that mention Outreach
Job titles that mention Outreach
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Based on an analysis of job titles from postings that mention Outreach.
Job Title
Share
Director of Business Development
18%
Program Manager
14%
Director of Sales
10%
Account Executive
8%
I noticed that Outreach buyers span diverse leadership roles, with Directors of Business Development leading at 18%, followed by Program Managers at 14%, and Directors of Sales at 10%. What stands out is how these buyers prioritize growth through partnerships and outreach. Multiple postings emphasize "proactive outreach" and building "strategic relationships with community organizations, employers, and state agencies." These leaders are responsible for pipeline development, market expansion, and driving measurable revenue outcomes across industries from healthcare to technology.
The day-to-day users appear to be individual contributors executing on outreach strategies. I saw Account Executives tasked with "outbound calls, networking, referrals, digital outreach" and Business Development roles focused on "prospect and target new customers through outbound calls" and "digital outreach." Marketing and partnership roles also use Outreach for "creator relationships, content collaborations" and coordinating "marketing, outreach, and recruitment efforts." The tool supports systematic prospecting, relationship nurturing, and multi-channel communication workflows.
The core pain point across these postings is the need for scalable, repeatable outreach systems. Companies want to "build and maintain a strong sales pipeline, ensuring consistent opportunity creation" and "proactively prospect and network" to hit aggressive growth targets. One posting explicitly seeks someone who can "multiply efforts" through technology, while another emphasizes "rigorous decision making" and "adaptive collaboration." These organizations need structured processes to manage high-volume outreach while maintaining personalization and driving measurable conversion rates.
🔧 What other technologies do Outreach customers also use?
Source: Analysis of tech stacks from 2,111 companies that use Outreach
Commonly Paired Technologies
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Shows how much more likely Outreach customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I analyzed the tech stack patterns and found that Outreach users are sophisticated B2B companies running enterprise sales motions with long, complex deal cycles. These aren't small businesses sending cold emails. They're revenue organizations that have invested heavily in building integrated systems for account-based selling, sales enablement, and customer success. The combination of tools tells me these companies treat revenue generation as a science, not an art.
The pairing of Outreach with Qualified is particularly revealing. Qualified focuses on converting website visitors into sales meetings in real-time, which means these companies are capturing buying intent the moment it happens and then using Outreach to orchestrate the follow-up sequences. Adding 6Sense to the mix creates an even more complete picture. These companies are identifying accounts showing purchase intent across the web, routing high-value prospects to sales through Qualified, and then managing the entire relationship in Outreach. Highspot's presence suggests they're also equipping their reps with the right content at each stage of these complex deals.
The full stack screams sales-led growth at the mid-market to enterprise level. These companies likely have 50+ person sales teams, average contract values in the tens of thousands, and deals that take months to close. Gainsight's high correlation suggests many are selling SaaS with recurring revenue models where customer success is critical. Mindtickle indicates they're investing seriously in sales training and onboarding, which makes sense when you have the scale to justify it and complex products that require skilled reps.
If I'm selling to an Outreach customer, I should expect to talk to someone who understands sales technology deeply, likely has budget allocated for revenue tools, and values integration and workflow automation. They're not looking for point solutions. They want tools that fit into an existing ecosystem.