Companies that use Kiteworks

Source: Analysis of 100 job postings that mention Kiteworks

I noticed that Kiteworks purchasing decisions are highly distributed across IT operations and security teams rather than concentrated in executive leadership. While only 3% of roles are leadership positions, the buying authority appears to rest with IT directors, security managers, and compliance officers who need to solve secure file transfer and data protection challenges. These buyers prioritize regulatory compliance, with multiple postings mentioning GDPR, HIPAA, FedRAMP, and ISO 27001 standards.

The day-to-day users are predominantly system administrators (11%), IT support specialists (5%), and security engineers (5%) who manage the platform's operations. One posting describes responsibilities like "managing the file transfer processes, account request administration, monitoring performance and troubleshooting issues." Another role focuses on "administering and supporting the deployment, operation, and maintenance of Kiteworks" as a secure content communication platform. These practitioners handle user provisioning, access controls, encryption settings, and integration with enterprise systems like Active Directory and Microsoft 365.

The core pain point across these organizations is secure external collaboration. Companies repeatedly emphasize "secure exchange of sensitive data across internal and external stakeholders" and ensuring "only authorized users can access confidential information." One legal firm specifically needs to "review and release client and business information" securely, while a government contractor must maintain "continuity and optimal performance" for classified data transfers. The common thread is eliminating data breach risks while maintaining workflow efficiency for regulated industries.

Source: Analysis of tech stacks from 375 companies that use Kiteworks

I noticed that companies using Kiteworks are deeply focused on security, compliance, and risk management. This combination of tools tells me these are enterprise organizations, likely in heavily regulated industries like finance, healthcare, or government, where data protection isn't just important but legally mandated. The tech stack screams "we handle sensitive information and face serious consequences if we get it wrong."

The pairing of Kiteworks with Proofpoint Security Training and RSA SecurID makes perfect sense. These companies are building defense in depth, combining secure file transfer with employee security awareness and multi-factor authentication. They're not just protecting data at rest or in transit, they're protecting the human layer too. The presence of Navex One, a compliance management platform, reinforces this pattern. These organizations need to demonstrate regulatory compliance, manage policies, and likely file regular reports with oversight bodies. Rubrik appearing frequently suggests they're also thinking about backup and recovery for sensitive data, completing the circle of data protection.

The full stack reveals mature, established enterprises operating in a sales-led motion. Apptio's presence indicates these are large organizations managing significant IT investments and needing to justify technology spend. Qualtrics suggests they're collecting feedback from customers or employees, which points to organizations with substantial user bases and a focus on experience management. These aren't scrappy startups. They're companies with complex procurement processes, compliance committees, and likely long sales cycles.

Source: Analysis of Linkedin bios of 375 companies that use Kiteworks

I noticed that Kiteworks customers span an unusually broad range of industries, but they share a critical common thread: they all handle sensitive, regulated, or mission-critical information. These aren't typical SaaS companies. They're defense contractors manufacturing weapons systems, healthcare organizations managing patient data, financial institutions handling transactions, government agencies stewarding public information, and professional services firms like law practices and consultancies managing confidential client matters. Many operate in heavily regulated sectors where data breaches carry severe consequences.

These are overwhelmingly mature, established enterprises. The employee counts tell the story: most have 200 plus employees, many have thousands, and several are Fortune 500 companies or publicly traded. I saw funding stages like "Post IPO debt," established dates going back decades (one to 1834), and descriptions of multi-billion dollar asset portfolios. These aren't scrappy startups experimenting with tools. They're institutions with complex compliance requirements, established procurement processes, and significant resources.