We detected 256 customers using Imprivata and 6 companies that churned or ended their trial. The most common industry is Hospitals and Health Care (40%) and the most common company size is 1,001-5,000 employees (34%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
Note: Our data specifically only tracks Imprivata Vendor PAM users.
About Imprivata
Imprivata provides monitored Zero Trust access to internal privileged assets for third-party vendors and representatives, minimizing security risks associated with traditional remote access methods like VPNs through features including credential vaults, access schedules, and host-level controls.
📊 Who in an organization decides to buy or use Imprivata?
Source: Analysis of 100 job postings that mention Imprivata
Job titles that mention Imprivata
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Based on an analysis of job titles from postings that mention Imprivata.
Job Title
Share
Systems Engineer
19%
IT Support Specialist
14%
System Administrator
7%
IAM Analyst
6%
My analysis shows that Imprivata purchasing decisions are driven primarily by IT infrastructure leaders and security teams within healthcare organizations. Systems Engineers (19%), IT Support Specialists (14%), and System Administrators (7%) dominate the hiring landscape, with IAM Analysts (6%) and Security Engineers (5%) also playing key roles. The two leadership positions I found report directly to VPs and Chief Information Security Officers, suggesting purchase authority sits at the director level within IT departments focused on identity management and endpoint security strategy.
Day-to-day users span a wide range of technical roles managing authentication and access. I noticed heavy emphasis on supporting clinical workflows, with positions responsible for Epic integration, EPCS (electronic prescribing), virtual desktop environments, and mobile device management. These practitioners handle user provisioning, troubleshoot single sign-on issues, manage badge-tap authentication systems, and ensure HIPAA compliance across healthcare systems. The technical stack typically includes Imprivata OneSign, Confirm ID, and integration with Active Directory, Azure, and EMR platforms.
The pain points center on streamlining clinical access while maintaining security. Job descriptions repeatedly emphasize "seamless user experience," "minimize user effort," and enabling staff to "work smarter, faster, and more securely." One posting specifically highlights the need to "eliminate friction" in healthcare environments. Multiple roles mention 24/7 support requirements and participation in on-call rotations, revealing that Imprivata is mission-critical infrastructure where downtime directly impacts patient care delivery.
🔧 What other technologies do Imprivata customers also use?
Source: Analysis of tech stacks from 256 companies that use Imprivata
Commonly Paired Technologies
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Shows how much more likely Imprivata customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Imprivata users are predominantly large healthcare organizations with complex IT infrastructure and serious security requirements. The presence of Axiom by Syntellis, a healthcare-specific financial planning tool, alongside enterprise mobility management like Workspace One tells me these are major hospital systems and health networks managing extensive device fleets and rigorous compliance demands. This isn't your typical SaaS company stack. These are institutions dealing with sensitive patient data where access control and identity management are mission-critical.
The pairing of Imprivata with Proofpoint Security Training makes perfect sense when you consider healthcare's vulnerability to phishing and ransomware attacks. These organizations are investing heavily in the human layer of security, not just technology. Meanwhile, ServiceNow appearing 304 times more often suggests these companies run sophisticated IT service management operations with structured workflows for provisioning, incidents, and change management. The data governance tools like Alation and Atlan further confirm these organizations are managing massive amounts of regulated data and need clear lineage and access controls.
The full stack reveals operations-led, infrastructure-heavy organizations in a mature growth stage. These aren't agile startups experimenting with tools. They're established institutions making deliberate, committee-driven purchasing decisions with long implementation cycles. The emphasis on security training, device management, and data governance shows a defensive posture focused on risk mitigation and regulatory compliance rather than aggressive growth or product innovation.
👥 What types of companies is most likely to use Imprivata?
Source: Analysis of Linkedin bios of 256 companies that use Imprivata
Company Characteristics
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Shows how much more likely Imprivata customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Hospitals and Health Care
15.2x
Country: US
2.0x
I noticed that Imprivata's customers are predominantly healthcare organizations, from massive health systems like CommonSpirit Health and Memorial Hermann to small critical access hospitals like Roundup Memorial Healthcare. These aren't tech companies building products. They're organizations providing direct patient care: running emergency rooms, performing surgeries, delivering babies, treating cancer patients, and managing complex medical records. Beyond healthcare, I see law firms, government entities, and casinos, but the overwhelming pattern is clinical care delivery.
These are mature, established enterprises. The healthcare organizations typically have 1,000 to 10,000 employees, operate multiple facilities, and have decades of history. Many explicitly mention opening in the 1950s, 1970s, or earlier. They have complex infrastructure with multiple hospitals, dozens of clinics, and specialized centers. The law firms are regional or national with hundreds of attorneys. Even smaller organizations like Perkins County Health Services describe comprehensive service lines. These aren't startups experimenting with business models. They're stable institutions managing enormous complexity and regulatory requirements.
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