Companies that use FreshStatus

Source: Analysis of tech stacks from 291 companies that use FreshStatus

I noticed that FreshStatus users are overwhelmingly invested in the Freshworks ecosystem, which tells me these are companies that have made a deliberate decision to consolidate their customer service and communication tools under one vendor. The presence of Freshservice, Fresh Desk, and FreshChat appearing 60-180 times more frequently than normal suggests these are service-oriented businesses that prioritize customer experience and need to communicate service status transparently.

The pairing of multiple Freshworks products with HubSpot Marketing Hub is particularly revealing. These companies are running inbound marketing operations while managing significant service delivery infrastructure. They need status pages because they're likely offering software or digital services where uptime matters to customers. The combination of Intune appearing 6.8 times more likely points to mid-sized companies with enough IT complexity to need device management, but not so large that they've moved to enterprise-only solutions.

The presence of Workday Recruiting, despite appearing in only 5 companies, shows up 145 times more frequently than baseline. This suggests these are growing companies actively hiring, likely in the 100-500 employee range where they need proper recruiting infrastructure but still appreciate integrated, modern tooling.

Source: Analysis of Linkedin bios of 291 companies that use FreshStatus

I noticed FreshStatus attracts an incredibly diverse mix of service providers and organizations with digital touchpoints. These aren't primarily software companies building SaaS products. Instead, they're schools and educational institutions, local government agencies, telecommunications providers, hosting companies, professional services firms like accountants and law offices, financial services companies including mortgage lenders and insurance providers, healthcare organizations, construction firms, and media companies. What unites them is they all deliver services where uptime and availability matter to their stakeholders.

These are established, stable organizations rather than early-stage startups. The employee counts cluster heavily in the 11-50 and 51-200 ranges, with many in the 201-500 bracket. Most list no funding information, suggesting they're bootstrapped, profitable businesses or public institutions. The few that mention funding are at modest levels. Many emphasize their longevity, with bios mentioning "over 30 years," "since 1973," or "200-year history." These aren't venture-backed rockets chasing explosive growth.