Companies that use FirstDue

Source: Analysis of tech stacks from 288 companies that use FirstDue

I noticed that First Due Community Connect users are overwhelmingly public safety and government organizations, specifically fire departments and emergency services agencies. The presence of Axon Evidence, which is used by law enforcement and emergency responders for digital evidence management, appearing 1268 times more frequently tells me these aren't typical software companies. They're municipal government entities managing public safety operations and community engagement.

The technology pairings paint a clear picture of government accountability and transparency requirements. JustFOIA and Granicus GovQA handle public records requests and citizen inquiries, which are legal obligations for government agencies. When combined with First Due Community Connect, this suggests these organizations are focused on improving community relations and transparency around emergency services. Tyler Munis ERP, a government-specific financial and HR system, reinforces that these are municipal organizations managing taxpayer funds. Flock Safety, which provides automated license plate readers for public safety, indicates these agencies are investing in modern crime prevention and emergency response technologies.

The full stack reveals these are operationally focused government entities rather than growth-stage companies. They're not sales-led or product-led in the traditional sense because they don't sell products or acquire customers. Instead, they're service-led organizations focused on constituent communication and regulatory compliance. Their technology adoption is driven by mandates for transparency, efficiency improvements, and community engagement rather than revenue growth. The combination of emergency response tools, public records management, and community communication platforms shows a holistic approach to modernizing public safety operations.

Source: Analysis of Linkedin bios of 288 companies that use FirstDue

I analyzed these companies and found that First Due Community Connect serves primarily local government entities and emergency services organizations. These aren't companies that "sell" anything in the traditional sense. They're municipalities (cities, towns, counties) and public safety agencies (fire departments, police departments, fire districts) that provide essential services to residents. They maintain roads, operate parks, respond to emergencies, enforce laws, and deliver public utilities. A smaller subset includes school districts and state agencies.

These are definitively mature, established organizations. The employee counts range from small departments with 10-20 people to large city governments with thousands. Most municipalities describe long histories, with many founded in the 1800s or early 1900s. They operate on taxpayer-funded budgets rather than venture capital. When funding is mentioned at all, it's typically government grants. These aren't organizations experiencing rapid pivots or seeking product-market fit. They're stable institutions with predictable operational needs.