Companies that use Delighted by Qualtrics

Analyzed and validated by Henley Wing Chiu
All › user research › Delighted by Qualtrics

Delighted by Qualtrics We detected 51 customers using Delighted by Qualtrics, 11 companies that churned or ended their trial, and 2 customers with estimated renewals in the next 3 months. The most common industry is Retail (8%) and the most common company size is 51-200 employees (33%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.

About Delighted by Qualtrics

Delighted by Qualtrics provides customer experience management software that enables businesses to collect and analyze feedback through surveys measuring NPS, CSAT, CES, and other metrics via email, web, SMS, and mobile channels.

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Company Employees Industry Region YoY Headcount Growth Usage Start Date
INK-EEZE 2–10 Consumer Goods US 0% 2025-06-12
IMAGE Skincare 51–200 Cosmetics US N/A 2025-06-01
EndlessPens 2–10 Retail US N/A 2025-04-19
Nouveau Beauty 2–10 N/A N/A N/A 2025-04-18
Arda 2–10 Software Development US +80%
Ashtons 51–200 Hospitals and Health Care GB -1.5%
Bachem 1,001–5,000 Pharmaceutical Manufacturing CH +20.6%
SCOPE 1,001–5,000 E-Learning Providers US N/A
brandor™ 11–50 Advertising Services US -17.9%
Brandpad 2–10 Software Development NO -50%
Cabeau 11–50 Manufacturing US -12%
Citynet 201–500 Telecommunications US +9.9%
City of Kingston 1,001–5,000 Government Administration CA +8.3%
Contact 11–50 Technology, Information and Internet GB -11.5%
DuploCloud 201–500 Software Development US +23.8%
Cardinal's Nest Cafe 11–50 Food and Beverage Services US N/A
fable 2–10 Pet Services US -33.3%
FOX Sports 1,001–5,000 Broadcast Media Production and Distribution US +1.7%
Genexa 11–50 Pharmaceutical Manufacturing US +7.1%
Croissant 2–10 Technology, Information and Internet US -14.3%
Showing 1-20 of 51

Market Insights

🏢 Top Industries

Retail 4 (8%)
Technology, Information and Internet 4 (8%)
Software Development 3 (6%)
Food and Beverage Manufacturing 2 (4%)
Food and Beverage Retail 2 (4%)

📏 Company Size Distribution

51-200 employees 17 (33%)
11-50 employees 13 (25%)
2-10 employees 10 (20%)
1,001-5,000 employees 5 (10%)
201-500 employees 4 (8%)

👥 What types of companies is most likely to use Delighted by Qualtrics?

Source: Analysis of Linkedin bios of 51 companies that use Delighted by Qualtrics

I noticed that Delighted by Qualtrics users span an incredibly diverse range of businesses, but they share a common thread: most are customer-facing companies selling physical products or direct services. I see consumer goods brands (INK-EEZE, IMAGE Skincare, Cabeau travel pillows), food and beverage companies (Little Spoon, Hodo, Saffron Road), pet products (fable, Oxbow Animal Health), and service providers from telecommunications to healthcare. What stands out is that these aren't abstract B2B software companies. They're businesses where the customer experience is tangible and immediate.

The company stages vary widely. I see everything from 2-person startups (INK-EEZE, UDA) to mid-sized growth companies with Series A or B funding (Little Spoon, Hodo, DuploCloud) to established enterprises with thousands of employees (Bachem with nearly 2,000, FOX Sports, NFPA). However, the majority cluster in the 10-200 employee range, suggesting companies at the scaling stage where customer feedback becomes critical to growth.

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