Companies that use Bureau

Source: Analysis of tech stacks from 16 companies that use Bureau

I noticed that Bureau's customers are predominantly Indian e-commerce and digital businesses focused on customer engagement and verification. The combination of tools heavily skews toward WhatsApp commerce platforms (Zoko.io, QuickReply.ai), employee rewards systems (Nector.io, Lively), and what appears to be financial verification tools (GoKiwk). This tells me these are growth-stage companies building consumer-facing businesses in India where WhatsApp is the primary customer communication channel.

The pairing of Bureau with GoKiwk is particularly revealing. GoKiwk handles digital KYC and onboarding in India, which suggests these companies need robust identity verification alongside Bureau's fraud prevention capabilities. They're processing financial transactions or extending credit and need multiple layers of protection. Similarly, the strong correlation with Zoko.io and QuickReply.ai shows these businesses are meeting customers where they already are, using WhatsApp as a commerce and support channel. Bureau likely helps them verify users and prevent fraud within these conversational commerce flows. The presence of employee engagement tools like Nector.io suggests these are scaling companies building larger teams and investing in retention infrastructure.

The full stack reveals marketing-led, high-velocity businesses that prioritize customer acquisition through digital channels. They're likely in the Series A to Series B range, large enough to need formal employee programs but still growth-focused. The emphasis on conversational commerce and instant verification points to companies competing on speed and convenience in markets where traditional fraud prevention tools may not work as effectively.

Source: Analysis of Linkedin bios of 16 companies that use Bureau

I noticed that Bureau's customers are predominantly direct-to-consumer brands selling physical products. These companies manufacture or retail everything from fragrances and innerwear to wellness supplements and home goods. The majority are in fashion, personal care, food and beverage, or wellness sectors. They're typically selling to Indian consumers through their own e-commerce sites, though many also have offline retail presence or sell through marketplaces.

These companies cluster in the growth stage, though they span a range. Employee counts are typically 11-50 or 51-200, with many showing clear scale-up indicators. About a quarter have raised seed or Series A funding, suggesting they've achieved product-market fit and are investing in growth. However, many remain bootstrapped, which combined with their D2C model means they're intensely focused on unit economics and conversion rates. The repeated mentions of presence on Shark Tank India, media features, and award wins suggest they're at the brand-building phase where credibility signals matter enormously.