We detected 16,612 customers using Akamai, 290 companies that churned or ended their trial, and 72 customers with estimated renewals in the next 3 months. The most common industry is Retail (8%) and the most common company size is 51-200 employees (19%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
About Akamai
Akamai provides cybersecurity and cloud computing solutions through a globally distributed platform, delivering content via CDN services while protecting businesses with threat intelligence and defense capabilities. The company operates over 365,000 servers across 135 countries to keep digital experiences closer to users and threats farther away.
Broadcast Media Production and Distribution641 (4%)
Technology, Information and Internet550 (4%)
Motor Vehicle Manufacturing535 (4%)
๐ Company Size Distribution
51-200 employees3143 (19%)
201-500 employees2537 (15%)
1,001-5,000 employees2517 (15%)
11-50 employees2184 (13%)
10,001+ employees2115 (13%)
๐ Who in an organization decides to buy or use Akamai?
Source: Analysis of 100 job postings that mention Akamai
Job titles that mention Akamai
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Based on an analysis of job titles from postings that mention Akamai.
Job Title
Share
Director of Engineering
18%
Senior Software Engineer
14%
Director of DevOps
12%
Information Security Engineer
11%
I noticed that Akamai buyers span both senior leadership and technical decision-makers. Directors of Engineering (18%), Directors of DevOps (12%), and VPs of Engineering (10%) are making purchasing decisions, with a clear focus on cloud infrastructure, security, and digital transformation. These leaders are hiring for expertise in CDN optimization, WAF management, and bot detection, suggesting they see Akamai as critical infrastructure for high-traffic digital platforms. Organizations like financial services, media companies, and e-commerce brands are building teams specifically to manage Akamai alongside cloud providers like AWS and Azure.
The day-to-day users are Information Security Engineers (11%) and Senior Software Engineers (14%) who handle hands-on implementation. These practitioners monitor performance metrics, configure security rules, manage cache optimizations, and integrate Akamai with observability tools like AppDynamics and Splunk. I found multiple references to managing Akamai mPulse for real-time monitoring and tuning WAF policies to balance security with application performance.
The core pain points revolve around scale and reliability. Companies need to deliver applications that run faster, more reliably, and more efficiently while handling massive traffic spikes. One posting mentioned responsibility for streaming major events like the Super Bowl, another emphasized ensuring reliability at scale for services that billions of people rely on every day. A third highlighted providing the best possible customer experience through performance automation. These organizations view Akamai as essential infrastructure for maintaining uptime and user experience at global scale.
๐ง What other technologies do Akamai customers also use?
Source: Analysis of tech stacks from 16,612 companies that use Akamai
Commonly Paired Technologies
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Shows how much more likely Akamai customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies using Akamai are large, enterprise-level organizations with mature digital operations and serious concerns about performance, security, and data privacy. The presence of tools like OneTrust for consent management and Proofpoint for email security tells me these are companies dealing with significant regulatory requirements and customer data at scale. They're likely in industries like finance, healthcare, or retail where compliance isn't optional and security breaches carry massive consequences.
The pairing of Akamai MPulse with Dynatrace is particularly revealing. These companies aren't just monitoring their web performance, they're obsessing over it with multiple layers of observability. This suggests customer-facing applications where every millisecond of load time impacts revenue. The Adobe suite combination (Audience Manager and Dynamic Tag Manager) points to sophisticated marketing operations that need to deliver personalized experiences across channels while managing complex tag implementations. When you're running enterprise-grade CDN infrastructure through Akamai and pairing it with premium Adobe marketing tools, you're managing high-traffic properties where audience segmentation and targeted messaging directly drive business outcomes.
The full stack reveals these are marketing-led enterprises with substantial technical sophistication. They have the budget and organizational complexity to deploy best-in-class tools across multiple functions. These aren't startups experimenting with technology. They're established companies with dedicated teams for security, performance monitoring, marketing technology, and compliance. The emphasis on consent management and email security suggests they're operating in a post-GDPR world with global customer bases.
๐ฅ What types of companies is most likely to use Akamai?
Source: Analysis of Linkedin bios of 16,612 companies that use Akamai
Company Characteristics
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Shows how much more likely Akamai customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Secondary market
41.0x
Funding Stage: Post IPO debt
20.6x
Industry: Broadcast Media Production and Distribution
19.2x
Funding Stage: Series C
18.0x
Industry: Banking
14.2x
Company Size: 10,001+
13.5x
I noticed that Akamai's customers span an incredibly diverse range of operations, but they share a common thread: they run digital-first businesses that require reliable, always-on web presence. These companies include luxury hotel chains managing global bookings, automotive dealerships showcasing inventory online, financial services platforms processing transactions, government agencies delivering citizen services, large manufacturers coordinating supply chains, and retailers operating e-commerce platforms. What unites them isn't their industry but their dependence on digital infrastructure to serve customers, conduct transactions, or deliver critical services.
These are predominantly established, mature enterprises. The signals are clear: most list employee counts in the hundreds or thousands, describe multi-decade operating histories, mention multiple locations or international presence, and reference extensive infrastructure investments. Even the funded startups here (like RedotPay or Nesto) are Series B or C companies with significant scale. These aren't scrappy early-stage ventures testing product-market fit.
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