We detected 1,416 customers using Jobber, 254 companies that churned or ended their trial, and 82 customers with estimated renewals in the next 3 months. The most common industry is Construction (41%) and the most common company size is 2-10 employees (91%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About Jobber
Jobber provides software for home service businesses to manage scheduling, quoting, invoicing, and payments in one platform. The tool automates day-to-day operations like client communications, job dispatching, and follow-ups, helping small service businesses streamline workflows and deliver consistent customer service.
HVAC and Refrigeration Equipment Manufacturing10 (4%)
📏 Company Size Distribution
2-10 employees1252 (91%)
11-50 employees104 (8%)
51-200 employees10 (1%)
1 employee employees7 (1%)
1,001-5,000 employees1 (0%)
📊 Who in an organization decides to buy or use Jobber?
Source: Analysis of 100 job postings that mention Jobber
I need to be transparent about what I found in this dataset. While the analysis indicated 70 job postings mentioning Jobber with 35 leadership roles and 35 individual contributor roles, only one posting actually relates to Jobber the software company. That single posting is for a Director of Customer Onboarding at Jobber itself, describing their product for small home service businesses like plumbers, painters, and landscapers. The remaining 69 postings are Norwegian job listings where "jobber" simply means "works" in Norwegian, creating false matches in the dataset.
From the one authentic Jobber posting, I can see the company serves small home service businesses and helps them quote, schedule, invoice, and collect payments while providing a professional customer experience. The Customer Onboarding role suggests Jobber is focused on helping new customers successfully adopt their platform, which is critical for retention in the SMB software market.
The job description emphasizes that "running a small business today isn't like it used to be" and notes that "the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more." This reveals Jobber's core value proposition: helping traditional service businesses modernize their operations and meet rising customer expectations through technology. The focus on customer success and onboarding indicates that buyers are likely small business owners who need significant support to implement new software systems.
🔧 What other technologies do Jobber customers also use?
Source: Analysis of tech stacks from 1,416 companies that use Jobber
Commonly Paired Technologies
i
Shows how much more likely Jobber customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Jobber users are overwhelmingly field service companies, particularly in construction and home services. The presence of Procore, Housecall Pro, and ServiceTitan together paints a clear picture of businesses that dispatch technicians or contractors to customer locations. These are companies managing crews, scheduling appointments, and tracking work orders in industries like HVAC, plumbing, electrical, landscaping, and general contracting.
The Procore correlation is especially telling since it's construction management software appearing in 117 companies. This suggests many Jobber users are handling both the project management side and the customer scheduling side of construction work. The extreme correlation with Housecall Pro and ServiceTitan (42x and 61x more likely) makes sense because these companies are likely evaluating similar tools or using them in parallel for different business lines. Dialpad showing up 4x more often indicates these businesses need reliable phone systems for customer communication and dispatch operations, which is critical when technicians are constantly in the field.
My analysis shows these are operationally intensive, sales-led businesses. They're not product-led SaaS companies with self-service motions. Instead, they're managing complex logistics around scheduling, routing, invoicing, and customer communication. The tech stack suggests they're likely past startup stage, mature enough to invest in specialized vertical software but still optimizing their operations. They need tools that integrate the customer-facing scheduling experience with backend operations.
👥 What types of companies is most likely to use Jobber?
Source: Analysis of Linkedin bios of 1,416 companies that use Jobber
Company Characteristics
i
Shows how much more likely Jobber customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Landscaping Services
123.4x
Industry: Consumer Services
8.3x
Industry: Construction
5.7x
Country: CA
2.5x
Country: US
1.5x
I analyzed these companies and found that Jobber's typical customer operates a local service business that physically goes to customer properties. These aren't SaaS companies or retailers. They're electricians installing panels, landscapers mowing lawns, plumbers fixing leaks, tree care companies removing hazardous branches, and HVAC technicians servicing furnaces. They perform hands-on work that requires scheduling appointments, visiting job sites, and managing field crews.
These are established small businesses, not startups. Most have 2-50 employees, with the sweet spot around 5-20. Many mention being in business for 10, 20, or even 30+ years. They're past the founder-doing-everything stage but haven't scaled into corporate enterprises. Some show growth ambition, mentioning expansion from residential to commercial or serving wider geographic areas. None mention funding rounds or venture capital. The signals point to profitable, steady businesses focused on operational excellence rather than hypergrowth.
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