Companies that use Fiix

Source: Analysis of 100 job postings that mention Fiix

My analysis shows that Fiix is primarily purchased by facilities and maintenance leadership, with Managers of Facilities (13%) and Maintenance Supervisors (9%) representing key decision-makers. These buyers are focused on reliability, uptime optimization, and creating structured maintenance programs. They're hiring for roles that emphasize preventive maintenance, CMMS administration, and inventory management, signaling strategic priorities around reducing downtime and improving asset lifecycle management.

The day-to-day users are predominantly Maintenance Technicians (23%) and complementary roles like planners, coordinators, and CMMS administrators. These practitioners use Fiix to log work orders, track preventive maintenance schedules, manage spare parts inventory, and document repairs. I noticed frequent mentions of responsibilities like "log all support calls and maintenance activities in the technician tracking system" and "maintain accurate records of completed maintenance tasks." Users are expected to achieve proficiency with Fiix to ensure data integrity and enable performance tracking.

The pain points center on maximizing equipment uptime and establishing maintenance discipline. Companies repeatedly emphasize goals like "ensure maximum availability and reliability," "reduce unplanned downtime," and "optimize resources and determine actions to cost issues." Multiple postings mention the need to "maintain accurate and complete departmental records" and achieve "first time right performance." These organizations are clearly moving from reactive to proactive maintenance cultures, using Fiix as the foundation for data-driven decision making and continuous improvement.

Source: Analysis of tech stacks from 4,786 companies that use Fiix

I noticed that Fiix users are clearly operations-focused companies dealing with significant service management and workflow automation needs. The dominant presence of multiple service desk solutions (Jira Service Desk, Manageengine Service Desk Plus) alongside automation tools like UIPath tells me these are organizations managing complex internal operations, likely with substantial physical assets or equipment that require maintenance tracking and systematic workflows.

The pairing of Fiix with QuickBase is particularly revealing. QuickBase appears 45.9 times more often than expected, suggesting these companies need customizable workflow applications beyond what standard software provides. This makes perfect sense for maintenance operations where every facility or manufacturing environment has unique requirements. Add UIPath into the mix, and I see companies actively trying to eliminate manual data entry and streamline repetitive maintenance processes. The Manageengine Service Desk Plus correlation reinforces this, as it's a tool specifically designed for IT service management and asset tracking.

The presence of Microsoft Defender for Business and multiple service desk platforms reveals something important about company maturity. These aren't scrappy startups. They're established mid-market companies with IT security requirements, structured ticketing systems, and enough operational complexity to justify sophisticated CMMS software. Wistia's appearance suggests they invest in video content, likely for training purposes or customer education, which fits companies managing technical maintenance programs that require detailed procedural documentation.

Source: Analysis of Linkedin bios of 4,786 companies that use Fiix

I noticed that Fiix customers are predominantly companies that make physical things or manage critical infrastructure. These are food manufacturers producing everything from yogurt to candy, industrial operations running sawmills and metal fabrication shops, packaging companies, agricultural businesses, and utilities managing power or wastewater. They're not selling software or services primarily. They're running production lines, operating heavy machinery, processing raw materials, and maintaining physical assets that absolutely cannot go down without serious consequences.

These are established, mature operations. The employee counts cluster heavily in the 51-200 range, with many in the 201-500 bracket. Very few show recent funding rounds, most funding stages are blank, suggesting these are profitable, self-sustaining businesses rather than venture-backed startups. Several explicitly mention multi-generational family ownership or decades of operation. Hillphoenix has over 1,000 employees, Trafigura employs thousands. These aren't scrappy startups figuring things out. They're organizations with legacy equipment, established processes, and real stakes if something breaks.