We detected 423 customers using Dynatrace Real User Monitoring, 4 companies that churned or ended their trial, and 12 customers with estimated renewals in the next 3 months. The most common industry is Financial Services (11%) and the most common company size is 1,001-5,000 employees (22%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About Dynatrace Real User Monitoring
Dynatrace Real User Monitoring captures real-time performance data on actual user interactions across web and mobile applications to identify issues, measure satisfaction metrics like Core Web Vitals, and track complete user journeys from frontend delays to backend bottlenecks across devices and locations.
๐ง What other technologies do Dynatrace Real User Monitoring customers also use?
Source: Analysis of tech stacks from 423 companies that use Dynatrace Real User Monitoring
Commonly Paired Technologies
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Shows how much more likely Dynatrace Real User Monitoring customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies using Dynatrace Real User Monitoring tend to be large, sophisticated enterprises with complex digital operations and significant investment in their technology infrastructure. The presence of tools like Adobe Dynamic Tag Manager and Sprinklr alongside Dynatrace suggests these are organizations managing extensive customer touchpoints across multiple digital channels, likely with substantial web traffic and user bases that demand rigorous performance monitoring.
The pairing with Adobe Dynamic Tag Manager makes immediate sense. Companies need sophisticated tag management to coordinate their many marketing and analytics tools, and when you're running that many tags, you absolutely need Dynatrace to ensure those tracking scripts aren't degrading user experience. The correlation with Alation, a data cataloging platform, tells me these companies have massive data estates and need to govern how performance data flows through their organization. Sailpoint CIEM appearing frequently suggests these enterprises are dealing with complex cloud security requirements, which aligns with running mission-critical applications that require constant monitoring.
The full stack reveals these are definitively enterprise-scale companies with mature, sales-led operations. The presence of Sprinklr, an enterprise social media management platform, combined with Writer Enterprise for content governance, indicates large marketing and customer service teams that need centralized control. These aren't nimble startups testing product-market fit. They're established organizations with significant revenue at stake if their digital properties underperform, which explains the investment in premium monitoring solutions.
๐ฅ What types of companies is most likely to use Dynatrace Real User Monitoring?
Source: Analysis of Linkedin bios of 423 companies that use Dynatrace Real User Monitoring
Company Characteristics
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Shows how much more likely Dynatrace Real User Monitoring customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Company Size: 1,001-5,000
21.5x
Industry: Wholesale
20.0x
Industry: Retail
8.7x
Company Size: 51-200
2.5x
Country: US
1.4x
Country:
1.3x
I noticed that Dynatrace Real User Monitoring users are predominantly companies operating digital platforms that serve millions of end consumers. These aren't just technology companies. They're retail banks processing transactions, healthcare insurers managing member portals, travel and entertainment businesses handling bookings, utility companies with customer service platforms, and retailers running e-commerce sites. What unites them is that they all depend on flawless digital experiences to serve their customers, whether that's someone booking a hotel room, paying a utility bill, accessing healthcare benefits, or shopping online.
These are definitively mature enterprises. The employee counts tell the story clearly: I'm seeing mostly organizations with 1,000 to 10,000+ employees, many with multi-billion dollar revenues. Companies like Centene, Schneider Electric, DTE Energy, and Cigna are Fortune 500 enterprises. Even the smaller entities are often subsidiaries of massive parent corporations. There are almost no early-stage startups here.
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