We detected 3,289 customers using Datadog, 88 companies that churned or ended their trial, and 218 customers with estimated renewals in the next 3 months. The most common industry is Motor Vehicle Manufacturing (14%) and the most common company size is 51-200 employees (28%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
Note: Our data specifically only tracks Datadog Real User Monitoring users.
About Datadog
Datadog provides full visibility into every user session on web and mobile applications, helping teams detect, investigate, and troubleshoot frontend performance issues by correlating real user behavior with logs, traces, and backend data to resolve errors faster.
📊 Who in an organization decides to buy or use Datadog?
Source: Analysis of 100 job postings that mention Datadog
Job titles that mention Datadog
i
Based on an analysis of job titles from postings that mention Datadog.
Job Title
Share
Director of DevOps/Cloud Engineering
18%
Director of Engineering/Infrastructure
16%
VP/Senior VP of Engineering/SRE
14%
Head of Engineering/Platform
12%
I found that Datadog purchasing decisions are led primarily by engineering leadership, with Directors of DevOps and Cloud Engineering (18%) and Directors of Engineering/Infrastructure (16%) making up the largest buyer segments. VP and SVP level engineering roles account for another 14%, while Heads of Engineering represent 12%. These leaders are focused on scaling infrastructure, ensuring reliability, and building observability into their platforms as they transition from monoliths to microservices and manage multi-cloud environments.
The hands-on users are predominantly Site Reliability Engineers and DevOps practitioners (10% at senior/lead levels, with many more at junior levels in the Other category). These teams use Datadog daily for monitoring production systems, tracking SLOs/SLIs, managing incidents, and implementing automated alerting. I noticed heavy emphasis on integrating Datadog with CI/CD pipelines, Kubernetes environments, and cloud platforms like AWS, Azure, and GCP for end-to-end observability across distributed systems.
The pain points center on achieving operational excellence at scale. Companies repeatedly mention needs to "reduce MTTR," "improve system reliability and performance," and build "proactive monitoring" capabilities. One posting emphasized the goal to "transform our approach to reliability from a reactive, tool-based discipline to a proactive, data-driven science." Another highlighted the need to "ensure high availability, reliability, and performance" while a third focused on "dramatically fewer Sev-1/Sev-2 incidents." These organizations are clearly investing in observability to prevent issues rather than just react to them.
🔧 What other technologies do Datadog customers also use?
Source: Analysis of tech stacks from 3,289 companies that use Datadog
Commonly Paired Technologies
i
Shows how much more likely Datadog customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed something striking about companies using Datadog: they're running sophisticated digital experiences that depend on personalization, consent management, and real-time customer engagement. These aren't basic SaaS companies. They're businesses where monitoring and observability directly impact revenue because their customers interact with complex, data-driven platforms.
The pairing of Datadog with tools like Braze and Salesforce Marketing Cloud Personalization tells me these companies are sending massive volumes of personalized messages across multiple channels. When you're triggering thousands of customer communications based on behavior, you need Datadog's monitoring to ensure those systems stay up and messages get delivered. Similarly, the high correlation with OneTrust suggests these companies operate globally and handle significant customer data, which means any downtime or performance issue creates both revenue risk and compliance exposure. The presence of Sift (fraud detection) reinforces this: these are platforms processing transactions or sensitive user actions where system reliability isn't just about uptime, it's about trust.
My analysis shows these are marketing-led growth companies, probably Series B and beyond, with strong product-market fit. They've moved past basic infrastructure concerns and now obsess over customer experience metrics. The Adobe Dynamic Tag Manager correlation is particularly telling because it means they're running extensive marketing attribution and analytics. These companies need to know not just that their systems work, but how performance affects conversion rates and customer behavior in real time.
👥 What types of companies is most likely to use Datadog?
Source: Analysis of Linkedin bios of 3,289 companies that use Datadog
Company Characteristics
i
Shows how much more likely Datadog customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Primary and Secondary Education
24.0x
Industry: Education Management
14.4x
Funding Stage: Grant
12.9x
Industry: Automotive
12.5x
Funding Stage: Series A
12.1x
Company Size: 1,001-5,000
7.5x
I noticed that Datadog's customer base is remarkably diverse, spanning far beyond traditional tech companies. While there are software development firms like Personio and TodayTix Group, I'm seeing logistics companies like JNE Express moving 50,000+ packages daily, financial institutions like U.S. Bank, luxury resale platforms like FASHIONPHILE, and even retail operations ranging from Brazilian supermarket chain Angeloni to Australian camping gear supplier DARCHE. What unites them is they're all running complex digital operations that require monitoring, whether that's e-commerce platforms, mobile apps, delivery tracking systems, or customer-facing websites.
The maturity level varies wildly. I'm seeing seed-stage startups like BirdDog with $500K in funding alongside post-IPO giants like U.S. Bank and Accenture with 648,000+ employees. However, most fall into a middle category: growth-stage companies between Series A and Series D, or established private companies undergoing digital transformation. The sweet spot appears to be companies with 50-500 employees who've reached product-market fit and are now scaling their infrastructure.
Alternatives and Competitors to Datadog
Explore vendors that are alternatives in this category