We detected 2,198 customers using CallTrackingMetrics, 324 companies that churned or ended their trial, and 55 customers with estimated renewals in the next 3 months. The most common industry is Hospitals and Health Care (12%) and the most common company size is 51-200 employees (35%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About CallTrackingMetrics
CallTrackingMetrics connects calls, chats, forms, and texts to specific ads using call tracking intelligence to show which marketing campaigns drive leads and conversions, then uses that data to automate contact center call flows and routing for personalized customer experiences.
🔧 What other technologies do CallTrackingMetrics customers also use?
Source: Analysis of tech stacks from 2,198 companies that use CallTrackingMetrics
Commonly Paired Technologies
i
Shows how much more likely CallTrackingMetrics customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that CallTrackingMetrics users are heavily invested in paid advertising and conversion optimization. The presence of ClickCease (234x more likely) and TheTradeDesk (78x more likely) immediately signals companies spending serious money on digital ads, particularly pay-per-click campaigns. These are businesses that need to justify every advertising dollar by tracking which campaigns generate actual phone calls and conversions.
The combination of ClickCease and CallTrackingMetrics is particularly revealing. ClickCease prevents click fraud on paid search campaigns, while CallTrackingMetrics attributes phone conversions back to specific ads. This pairing shows companies obsessed with cleaning up their data and proving ROI on ad spend. Similarly, the strong presence of CrazyEgg (71x more likely) alongside call tracking suggests they're optimizing both digital conversions and phone inquiries simultaneously. They're testing landing pages while also measuring which pages drive the most valuable calls. The Bing Webmaster Tools correlation tells me these companies are sophisticated enough to look beyond Google and diversify their search presence.
My analysis shows these are marketing-led organizations with substantial advertising budgets. They're likely in industries where phone calls matter, such as legal services, healthcare, home services, or insurance. The combination of Yoast for SEO and multiple paid advertising tools suggests they're working both organic and paid channels aggressively. These aren't early-stage startups experimenting with growth. They're established companies with proven business models now focused on optimization and scaling what works.
👥 What types of companies is most likely to use CallTrackingMetrics?
Source: Analysis of Linkedin bios of 2,198 companies that use CallTrackingMetrics
Company Characteristics
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Shows how much more likely CallTrackingMetrics customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Mental Health Care
24.4x
Industry: Hospitals and Health Care
11.7x
Industry: Consumer Services
11.4x
Funding Stage: Grant
6.6x
Country: US
6.0x
Country: CA
5.7x
I noticed that CallTrackingMetrics customers are overwhelmingly service businesses where phone calls drive revenue. These companies include mental health treatment centers, personal injury law firms, HVAC and plumbing contractors, addiction recovery facilities, home improvement companies, physical therapy clinics, and various medical practices. They're businesses where a missed call means a lost customer, and where tracking which marketing channel generated that call is critical to survival.
Most appear to be established, growing businesses rather than startups. The employee counts cluster heavily in the 11-50 and 51-200 ranges, with very few showing venture funding (only 4 out of listed any funding rounds). Many mention decades of operation, like "since 1973," "over 40 years of experience," or "serving the community since 1986." These are profitable, self-sustaining businesses expanding carefully through reputation and referrals, not burning investor cash to scale rapidly.
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