We detected 5,819 customers using Azure Remote Desktop. The most common industry is IT Services and IT Consulting (9%) and the most common company size is 51-200 employees (26%). Our methodology involves monitoring new entries and modifications to company DNS records.
Note: We are unable to reliably detect churn for Azure Remote Desktop users
About Azure Remote Desktop
Azure Remote Desktop delivers cloud-based virtual desktops and applications through Azure, allowing employees to securely access Windows environments and apps remotely from any device. Users can connect to full Windows 10 or 11 desktops or individual applications with multi-session capabilities that reduce infrastructure costs.
📊 Who in an organization decides to buy or use Azure Remote Desktop?
Source: Analysis of 100 job postings that mention Azure Remote Desktop
Job titles that mention Azure Remote Desktop
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Based on an analysis of job titles from postings that mention Azure Remote Desktop.
Job Title
Share
IT Support Specialist
24%
System Administrator
18%
Help Desk Associate
12%
Network/Systems Engineer
12%
DevOps/Cloud Engineer
12%
My analysis shows that Azure Remote Desktop purchasing decisions sit primarily with IT management and infrastructure teams. IT Managers and Service Desk Managers (10% of roles) are the buyers, while System Administrators (18%) and DevOps/Cloud Engineers (12%) influence technical requirements. These leaders are hiring aggressively for support staff, signaling strategic priorities around scalizing remote access infrastructure and maintaining 24/7 availability for distributed workforces.
The day-to-day users are overwhelmingly IT Support Specialists and Help Desk Associates (36% combined). These practitioners use Azure Remote Desktop to troubleshoot end-user issues, provision new workstations, and maintain remote access for hybrid work environments. I noticed technicians are expected to handle everything from basic password resets to complex system configurations, with Azure Remote Desktop serving as a critical tool for accessing and managing employee devices remotely across multiple office locations and warehouses.
The pain points revolve around complexity and scale. Companies want professionals with knowledge of multiple interconnected systems, as one posting specified "Active Directory, Exchange Admin Center, AZURE, Remote Desktop Server, File Sharing Permissions." Another emphasized needing someone to "ensure computers interconnect seamlessly with diverse systems." The most telling quote came from a warehouse environment requiring someone to "balance these requests based on need, impact and order of notification" in a "very fast-paced" setting. Organizations are clearly struggling to maintain reliable remote access while supporting rapid growth and increasingly complex hybrid infrastructure.
🔧 What other technologies do Azure Remote Desktop customers also use?
Source: Analysis of tech stacks from 5,819 companies that use Azure Remote Desktop
Commonly Paired Technologies
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Shows how much more likely Azure Remote Desktop customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Azure Remote Desktop users are predominantly enterprise companies deeply embedded in the Microsoft ecosystem, with a clear emphasis on IT management, infrastructure control, and complex sales operations. The extremely high correlation with Intune (11.4x more likely) and Azure DevOps tells me these are organizations running substantial remote workforces that need centralized device management and secure access to development environments. This isn't just remote work tooling. It's enterprise-grade infrastructure.
The pairing with Intune makes perfect sense because companies managing remote desktops at scale need unified endpoint management to enforce security policies and manage devices remotely. The strong correlation with ServiceNow (82.7x more likely, despite lower absolute numbers) reveals these are organizations with mature IT service management practices, likely handling hundreds of support tickets and change requests. Meanwhile, DocuSign's high correlation suggests these companies have document-heavy workflows, probably in regulated industries like finance, healthcare, or professional services where remote workers need secure access to sensitive contract management systems.
My analysis shows these are sales-led organizations in the mid-market to enterprise segment. The presence of Microsoft Dynamics for Sales (36.8x more likely) combined with DocuSign indicates substantial field sales teams closing complex deals with lengthy contract processes. These aren't startups experimenting with product-led growth. They're established companies with formal sales hierarchies, likely managing multiple office locations or fully distributed teams. The Azure DNS correlation suggests they're running their own infrastructure rather than relying on simpler SaaS solutions.
👥 What types of companies is most likely to use Azure Remote Desktop?
Source: Analysis of Linkedin bios of 5,819 companies that use Azure Remote Desktop
Company Characteristics
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Shows how much more likely Azure Remote Desktop customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Private equity
9.5x
Funding Stage: Debt financing
8.2x
Company Size: 1,001-5,000
6.6x
Industry: Insurance
5.9x
Industry: Law Practice
5.7x
Industry: Investment Management
5.1x
I noticed Azure Remote Desktop users span an incredibly wide range of industries, but they share a common thread: they're operations-focused companies delivering tangible services or products. These aren't primarily tech companies. Instead, I see environmental services firms, industrial gas suppliers, construction companies, law firms, accounting practices, healthcare providers, and logistics operators. They're companies that manage physical infrastructure, serve clients face-to-face, or coordinate distributed workforces. Many are in regulated industries like financial services, healthcare, and legal services where secure remote access is critical.
These companies skew mature and established. The employee counts cluster heavily in the 11-200 range, with many explicitly mentioning decades of operation: "over 35 years," "since 1979," "founded in 1985." Very few show venture funding, and when they do, it's typically later-stage debt or private equity rather than early-stage VC. The language about "proven track record" and "established" presence confirms these are stable, revenue-generating businesses, not startups.
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