We detected 738 customers using Azure OpenAI. The most common industry is Software Development (25%) and the most common company size is 11-50 employees (39%). Our methodology involves monitoring new entries and modifications to company DNS records.
Note: We are unable to detect churned customers for this vendor, only new customers
About Azure OpenAI
Azure OpenAI provides access to OpenAI's advanced language models including GPT-4 and GPT-3.5 through Microsoft's Azure cloud platform, enabling businesses to build AI applications for tasks like content generation, summarization, translation, semantic search, and code development with enterprise-grade security and compliance.
📊 Who in an organization decides to buy or use Azure OpenAI?
Source: Analysis of 100 job postings that mention Azure OpenAI
Job titles that mention Azure OpenAI
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Based on an analysis of job titles from postings that mention Azure OpenAI.
Job Title
Share
Director, Software Engineering
21%
Director, Product Management
14%
Director, AI Development
12%
Backend Engineer
10%
My analysis shows that Azure OpenAI buyers sit primarily in engineering and product leadership. Directors of Software Engineering (21%) and Directors of Product Management (14%) dominate purchasing decisions, alongside specialized Directors of AI Development (12%). These leaders are tasked with building AI Centers of Excellence, establishing governance frameworks, and driving enterprise-wide AI transformation. Their strategic priorities center on moving beyond prototypes to production-grade solutions that deliver measurable business outcomes across multiple functions.
The day-to-day users are a blend of hands-on builders. Backend Engineers (10%) and Machine Learning Engineers (9%) work directly with Azure OpenAI to construct RAG pipelines, fine-tune models, integrate vector databases, and deploy agentic workflows. They build custom connectors, implement LLMOps practices, and create semantic search capabilities. Individual contributors use Azure OpenAI alongside complementary tools like LangChain, Microsoft Fabric, and Copilot Studio to automate operations, enhance customer experiences, and accelerate development cycles.
Companies are solving specific pain points around scalability, governance, and speed to value. I found repeated emphasis on "production-grade AI features," "responsible AI practices," and "measurable business outcomes." One posting seeks to "transform how accounting professionals work" while another aims to "automate operations, accelerate patient access, and enhance customer experience." The focus on "agentic AI workflows," "autonomous decision-making," and "enterprise observability" reveals organizations moving from experimental AI to operational systems that require robust monitoring, compliance controls, and integration with existing enterprise infrastructure.
🔧 What other technologies do Azure OpenAI customers also use?
Source: Analysis of tech stacks from 738 companies that use Azure OpenAI
Commonly Paired Technologies
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Shows how much more likely Azure OpenAI customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Azure OpenAI users are deeply committed to the Microsoft Azure ecosystem while building production-grade AI applications. The presence of Azure Key Vault, Azure Container Registry, and Azure API Management tells me these are companies treating AI as critical infrastructure, not experimental features. They're building secure, containerized applications with proper secrets management and API governance.
The pairing of Azure Container Registry with Docker Hub at 190x and 48x higher rates respectively reveals a sophisticated deployment strategy. These companies are containerizing their AI workloads, using Docker Hub for base images and open source components while leveraging Azure CR for their private, production containers. The extreme correlation with Weights and Biases (111x more likely) suggests they're actively training and fine-tuning models, not just calling APIs. This combination points to data science teams that need experiment tracking alongside their production deployments.
The presence of Azure API Management being 440x more correlated is particularly telling. These companies are exposing AI capabilities as managed APIs, likely building AI-powered products that other applications or customers will consume. This isn't just internal tooling, it's product architecture.
👥 What types of companies is most likely to use Azure OpenAI?
Source: Analysis of Linkedin bios of 738 companies that use Azure OpenAI
Company Characteristics
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Shows how much more likely Azure OpenAI customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Pre seed
26.3x
Funding Stage: Seed
15.0x
Industry: Software Development
13.6x
Country: DE
7.2x
Industry: Technology, Information and Internet
7.1x
Industry: IT Services and IT Consulting
5.9x
I noticed Azure OpenAI users span an remarkably wide range of operations, from laboratories running diagnostic tests to construction companies managing infrastructure projects. What unites them isn't a single industry but rather complexity in their core business. These companies handle intricate processes: pathology labs analyzing thousands of samples daily, insurance providers processing claims across multiple countries, manufacturers coordinating supply chains, and logistics firms managing freight networks. They're not building AI products to sell. They're using AI to manage the operational complexity inherent to their actual business.
These are established entities. The employee counts tell the story: many have 50-500 employees, some exceed 1,000, and several are decades old with phrases like "founded in 1865" or "25 years of experience." Even the smaller companies describe "extensive networks" and "global operations." The few startups present have already secured institutional backing or government grants. There's very little true early-stage experimentation here.
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