Companies that use Amazon Brand Shop

Source: Analysis of tech stacks from 2,252 companies that use Amazon Brand Shop

I noticed that Amazon Brand Shop users are sophisticated direct-to-consumer brands that sell across multiple channels, with a particularly strong focus on retention and customer experience. The presence of tools like Klaviyo, Attentive, and Gorgias tells me these companies have moved beyond basic e-commerce and built comprehensive systems for managing customer relationships at scale. They're not just selling on Amazon, they're using it as one touchpoint in a much larger omnichannel strategy.

The pairing of Nuorder with Amazon Brand Shop is fascinating because it suggests these are brands with wholesale operations alongside their DTC channels. They're likely working with retailers while also maintaining their own brand presence on Amazon. Loop Returns appearing so frequently makes perfect sense alongside this, these brands understand that a seamless returns experience is critical for customer lifetime value, whether someone buys through wholesale, their own site, or Amazon. Klaviyo and Attentive together reveal an aggressive approach to owned marketing channels, using both email and SMS to drive repeat purchases rather than relying solely on Amazon's traffic.

My analysis shows these companies are clearly marketing-led with strong operational sophistication. They're past the early startup phase and into scaling mode, which explains why they need specialized tools for customer service (Gorgias), social media management (Dash Hudson), and retention marketing. They've figured out their product-market fit and are now optimizing every step of the customer journey. The investment in returns management and customer support tools tells me they're playing the long game, focusing on lifetime value rather than just acquisition.

Source: Analysis of Linkedin bios of 2,252 companies that use Amazon Brand Shop

I analyzed these companies and found that Amazon Brand Shop serves predominantly product-focused retail brands across apparel, home goods, and lifestyle categories. These aren't tech companies or services. They're businesses selling physical products directly to consumers: fashion brands like Princess Polly and Kenny Flowers, specialty retailers like APMEX selling precious metals, pet product companies like Pet Parents, and home furnishing brands like vidaXL. The common thread is tangible merchandise with strong brand identity.

The company maturity spans a wide range, but I see three main clusters. There are established heritage brands like Dr. Martens, Skechers, and Quiksilver with thousands of employees. Then there's a large middle tier of scaling brands with 11-200 employees that seem to be in growth mode, likely doing seven to eight figures in revenue. Finally, there are smaller, founder-led businesses with 2-10 people testing product-market fit. Most have minimal or no venture funding, suggesting they're bootstrapped or traditionally financed operations.