Companies that use Ada

Source: Analysis of Linkedin bios of 527 companies that use Ada

I analyzed these companies and found that Ada's customers span an incredibly diverse range of businesses, from financial services giants like J.P. Morgan and Salesforce to direct-to-consumer brands like Feastables and Thuma to crypto platforms like Bitbuy and Phemex. What unites them is that they're customer-facing companies dealing with high volumes of customer interactions. They sell products or services directly to consumers or businesses, whether that's banking, insurance, SaaS tools, e-commerce goods, travel services, or online platforms.

The maturity levels vary widely. I see established enterprises like Walmart and J.P. Morgan with tens of thousands of employees, mid-stage growth companies like Calendly and ClickUp in the hundreds to low thousands, and earlier-stage startups like Copper and Newton Baby with under employees. Many have raised significant venture funding (Articulate's $1.5B, ClickUp's $400M), while others are post-IPO or privately held. This suggests Ada serves companies across the full lifecycle, though there's a concentration in the growth and scale-up phase.