We detected 1,144 customers using 1Password. The most common industry is Software Development (22%) and the most common company size is 51-200 employees (39%). Our methodology involves discovering internal subdomains and certificate transparency logs.
Note: We only track 1Password Business + Enterprise customers that are scaling usage of 1Password. We are also unable to detect churned customers for this vendor, only new customers
About 1Password
1Password provides password management and identity access management for companies of all sizes, enabling secure credential storage, sharing, and access control across employees and applications. The platform integrates with identity providers, enforces security policies, manages shadow IT, and includes granular permissions for team-based access management.
📊 Who in an organization decides to buy or use 1Password?
Source: Analysis of 100 job postings that mention 1Password
Job titles that mention 1Password
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Based on an analysis of job titles from postings that mention 1Password.
Job Title
Share
Director of Information Technology
19%
IT Support Specialist
17%
Head of IT/IT Operations
13%
Manager, Information Technology
9%
My analysis reveals that 1Password purchasing decisions are predominantly driven by IT leadership, with Directors of Information Technology (19%), IT Operations Heads (13%), and IT Managers (9%) representing the core buyer personas. These leaders are focused on scaling secure infrastructure during hypergrowth phases, often in remote-first or distributed organizations. Many postings emphasize hiring for IT teams that can balance employee productivity with security compliance, particularly around identity management, device provisioning, and SaaS administration.
On the usage side, IT Support Specialists (17%) are the hands-on practitioners implementing 1Password daily. They provision access during onboarding, manage password vaults alongside tools like Okta and Google Workspace, troubleshoot authentication issues, and maintain security hygiene across device fleets. The tool appears consistently in technology stacks that include MDM solutions, SSO platforms, and collaboration tools, indicating its role as essential infrastructure rather than optional software.
The pain points center on managing complexity at scale while maintaining security. Companies describe needing to "ensure seamless operations" and "automate workflows" while supporting distributed workforces. One posting specifically mentions administering "1Password, Asana, Slack Enterprise Grid" as core responsibilities, while another seeks someone to "implement basic security measures" and "communicate effectively with portfolio companies for tool adoption." The recurring theme is organizations wrestling with rapid growth, needing to provision secure access efficiently without compromising on governance or user experience.
🔧 What other technologies do 1Password customers also use?
Source: Analysis of tech stacks from 1,144 companies that use 1Password
Commonly Paired Technologies
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Shows how much more likely 1Password customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that companies using 1Password tend to be security-conscious, collaboration-focused organizations that invest heavily in distributed team infrastructure. The combination of advanced security tools, visual collaboration platforms, and enterprise communication software suggests these are likely mid-market to enterprise B2B companies with remote or hybrid workforces that prioritize both security and seamless team coordination.
The pairing of 1Password with Okta is particularly telling. Both are enterprise identity and access management solutions, which means these companies are serious about layering security controls and managing user permissions at scale. They're not just using basic password protection but implementing comprehensive identity governance. Similarly, the strong correlation with Zoom Business rather than free Zoom indicates companies willing to pay for professional-grade tools with better admin controls and security features.
The presence of Lucidchart and Golinks reveals something about their internal culture. Lucidchart suggests complex processes that need visual documentation, like system architectures or workflow diagrams. Golinks, which creates memorable short URLs for internal resources, indicates companies with extensive internal knowledge bases and a focus on efficiency. These aren't startups winging it but rather structured organizations with documented processes and systems.
👥 What types of companies is most likely to use 1Password?
Source: Analysis of Linkedin bios of 1,144 companies that use 1Password
Company Characteristics
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Shows how much more likely 1Password customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Series A
27.5x
Funding Stage: Seed
7.9x
Industry: Information Technology & Services
4.6x
Industry: Software Development
4.3x
Company Size: 1,001-5,000
4.2x
Industry: IT Services and IT Consulting
3.4x
I noticed that 1Password users span a remarkably diverse range of industries, but they share a common thread: they're building or operating technology-intensive businesses. These aren't just software companies. They include fintech platforms processing payments, healthcare providers using AI for patient care, marketing agencies running digital campaigns, and even manufacturing companies with digital transformation initiatives. What unites them is that technology is central to their operations, whether they're "building smarter and desirable futures" like Diconium or creating "AI-powered command for modern defence" like Comand AI.
The company sizes cluster in two groups. Many are in that critical 11-200 employee range, often venture-backed (Series A through C), and clearly in rapid growth mode. Companies like Route, DriveWealth, and Eleos Health have raised significant funding and are scaling fast. But there's also a meaningful presence of more established players with 200-1,000+ employees, including publicly traded companies like Brightcove and subsidiaries of large enterprises like Diconium under Volkswagen.
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