We detected 610 customers using Veeva, 41 companies that churned or ended their trial, and 13 customers with estimated renewals in the next 3 months. The most common industry is Biotechnology Research (47%) and the most common company size is 51-200 employees (32%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
Note: Our data specifically only tracks Veeva Vault users.
About Veeva
Veeva provides a cloud-based content and data management platform for life sciences companies to manage regulated documents and critical information from product development through commercialization. The platform includes applications for clinical operations, regulatory affairs, quality management, safety, and commercial operations, all designed to improve efficiency and ensure compliance in pharmaceutical and biotech industries.
📊 Who in an organization decides to buy or use Veeva?
Source: Analysis of 100 job postings that mention Veeva
Job titles that mention Veeva
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Based on an analysis of job titles from postings that mention Veeva.
Job Title
Share
Director, Commercial Operations
18%
Associate Director, Medical Science Liaison
12%
Director, Quality Assurance
10%
Director, Regulatory Affairs
9%
My analysis shows Veeva buyers span commercial, regulatory, quality, and medical affairs leadership. Commercial Operations Directors (18%) and Associate Directors of Medical Science Liaison teams (12%) lead purchasing decisions, alongside Quality Assurance Directors (10%) and Regulatory Affairs Directors (9%). These leaders prioritize digital transformation, compliance automation, and connecting fragmented data systems. Their job descriptions emphasize building scalable platforms that span CRM, document management, and analytics to drive speed to market while maintaining regulatory rigor.
Day-to-day users are predominantly field-based medical affairs professionals, regulatory specialists, quality engineers, and commercial analysts. Medical Science Liaisons use Veeva for documenting healthcare provider interactions and capturing insights, while regulatory teams manage submission workflows and documentation. Quality professionals leverage it for audit readiness and CAPA tracking. Commercial teams rely on Veeva for sales force effectiveness, territory alignment, incentive compensation, and customer targeting. Many postings mention hands-on CRM data management, report generation, and cross-functional coordination as core activities.
The pain points reveal a need for operational efficiency and audit readiness. Companies seek professionals who can ensure conformance to domestic and international quality regulations and GCP guidelines, drive operational excellence across brand initiatives, and maintain accurate, compliant documentation. Multiple postings emphasize delivering clinical milestones on time with quality and ensuring seamless coordination between internal teams and external partners. The recurring themes are speed, compliance, data integrity, and the ability to translate strategic priorities into executable plans across complex life sciences organizations.
🔧 What other technologies do Veeva customers also use?
Source: Analysis of tech stacks from 610 companies that use Veeva
Commonly Paired Technologies
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Shows how much more likely Veeva customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Veeva Vault users are overwhelmingly life sciences companies, specifically those in pharmaceuticals, biotechnology, and clinical research. The presence of Medidata Rave and eClinical Solutions, which are clinical trial management platforms, tells me these companies are running complex drug development programs that require strict regulatory compliance and document control throughout the product lifecycle.
The pairing of Veeva Vault with Medidata Rave makes perfect sense because clinical trials generate enormous volumes of regulated documents, from study protocols to patient consent forms to final study reports. These companies need both the trial data management that Medidata provides and the document lifecycle management that Veeva offers. Benchling's presence is particularly interesting because it's a platform for R&D data management, suggesting these companies are managing everything from early research through commercialization. Mastercontrol appearing so frequently reinforces the quality management theme, as it handles processes like deviations, complaints, and corrective actions that pharmaceutical companies must track meticulously.
The full stack reveals companies that are heavily regulated and process-driven rather than marketing-led or product-led in the traditional SaaS sense. These are organizations moving through long development cycles, often 10-plus years from discovery to market. They're likely mid-stage to mature companies with substantial funding, since implementing this suite of enterprise tools requires both budget and organizational maturity. The presence of Smartsheet alongside enterprise platforms suggests they're balancing formal compliance needs with day-to-day project management flexibility.
👥 What types of companies is most likely to use Veeva?
Source: Analysis of Linkedin bios of 610 companies that use Veeva
Company Characteristics
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Shows how much more likely Veeva customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Funding Stage: Post IPO equity
186.9x
Industry: Biotechnology
118.7x
Industry: Biotechnology Research
51.1x
Industry: Pharmaceutical Manufacturing
43.7x
Funding Stage: Series unknown
18.9x
Company Size: 1,001-5,000
6.4x
I noticed that Veeva Vault's typical customer operates in highly regulated life sciences sectors, primarily pharmaceutical manufacturing, biotechnology research, and medical device companies. These companies are actively developing, manufacturing, and commercializing therapeutic products ranging from small molecule drugs and biologics to antibody-drug conjugates, cell therapies, and diagnostic tools. They're not just conducting research, they're moving products through clinical trials and bringing them to market globally.
The companies span a remarkable range of maturity stages. I see clinical-stage biotechs with 11-50 employees alongside pharmaceutical giants like Pfizer, Novartis, and AstraZeneca with over 70,000 employees. However, the sweet spot appears to be growth-stage companies, either Series B through D funded biotechs or post-IPO commercial-stage firms with 50-500 employees. These companies are transitioning from pure research into clinical development and commercialization, which is precisely when regulatory compliance and documentation systems become critical.
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