We detected 1,565 customers using Dealer FX and 56 companies that churned or ended their trial. The most common industry is Motor Vehicle Manufacturing (54%) and the most common company size is 2-10 employees (77%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
Note: Our data specifically only tracks Dealer-FX users.
About Dealer FX
Dealer FX provides end-to-end service lane software for automotive dealerships, covering the entire customer journey from scheduling to checkout and CRM while streamlining service department operations. The platform integrates with tools like Electronic Parts Catalog and Mitchell 1 ProDemand to improve dealership efficiency, profitability, and customer retention.
๐ Who in an organization decides to buy or use Dealer FX?
Source: Analysis of 100 job postings that mention Dealer FX
Job titles that mention Dealer FX
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Based on an analysis of job titles from postings that mention Dealer FX.
Job Title
Share
Treasury Dealer FX
22%
FX Sales Dealer
13%
Process Consultant
4%
Service Supervisor
4%
My analysis reveals a critical insight: there are actually two completely different Dealer-FX products being referenced in these postings. The first is a treasury/foreign exchange trading platform, with 22% of roles being Treasury Dealers specializing in FX execution, hedging programs, and interbank trading. These financial services buyers prioritize market liquidity, risk management automation, and regulatory compliance. The second Dealer-FX is automotive dealership management software, evidenced by the Process Consultant role that explicitly mentions implementing "Dealer-FX's ONE Platform Solution" for automotive dealers, focusing on service operations, customer relationships, and shop workflow optimization.
The treasury platform users are hands-on FX traders executing spot and forward transactions, managing currency exposures across multiple entities, and interfacing with wholesale markets. They work within trading desks at major banks, executing deals through Bloomberg and various liquidity providers. The automotive software users are service advisors, BDC managers, and shop supervisors coordinating appointments, managing customer communications, and tracking service metrics through the platform.
Both buyer groups share common goals around operational efficiency and automation. The financial services roles emphasize "driving trade automation," "streamlining the capture of multiple market data points," and "enabling in-house bank structures." The automotive role focuses on "successful implementation" and ensuring dealers achieve "increased ROI, retention and CSI." Both seek platforms that transform complex workflows into efficient, measurable processes while maintaining strong customer relationships and regulatory compliance.
๐ง What other technologies do Dealer FX customers also use?
Source: Analysis of tech stacks from 1,565 companies that use Dealer FX
Commonly Paired Technologies
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Shows how much more likely Dealer FX customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Dealer-FX users are almost exclusively automotive dealerships and dealer groups. The presence of Dealer.com and Dealeron, both specialized automotive dealer platforms, appearing hundreds of times more frequently tells me these companies operate in a highly specific vertical with unique technology needs around vehicle inventory, sales processes, and customer relationship management.
The pairing with Adobe Target is particularly revealing. This enterprise-level personalization tool suggests these dealerships are running sophisticated digital marketing operations, likely personalizing website experiences based on customer behavior and vehicle preferences. Combined with Fastly's content delivery network appearing 40 times more frequently, I see dealerships that prioritize fast-loading, personalized web experiences to convert shoppers browsing inventory online. The Akamai MPulse correlation reinforces this, as it's a real user monitoring tool that helps optimize site performance, which matters tremendously when customers are comparing vehicles across multiple dealer websites.
The full stack reveals these are mature, digitally sophisticated operations rather than small independent dealers. They're investing in enterprise-grade performance monitoring, A/B testing, and content delivery infrastructure. This suggests a marketing-led approach focused on digital customer acquisition and conversion optimization. These dealers understand that vehicle purchases increasingly start online, so they're building tech stacks that mirror e-commerce companies. They're likely mid-market to enterprise dealership groups with dedicated digital teams rather than single-location operations.
๐ฅ What types of companies is most likely to use Dealer FX?
Source: Analysis of Linkedin bios of 1,565 companies that use Dealer FX
Company Characteristics
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Shows how much more likely Dealer FX customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Retail Motor Vehicles
177.0x
Industry: Automotive
151.6x
Industry: Motor Vehicle Manufacturing
110.8x
Company Size: 51-200
4.9x
Country: US
3.6x
Country:
3.4x
I analyzed these companies and found that Dealer-FX serves automotive dealerships that sell and service new and used vehicles. These aren't manufacturers or tech companies. They're the local dealerships where consumers actually buy cars, trucks, and SUVs. They represent major brands like Toyota, Chevrolet, Ford, Honda, Nissan, and luxury brands like Lexus and Audi. Beyond sales, they operate full-service departments for maintenance, repairs, parts, and financing.
These are definitively mature, established businesses. The employee counts range from small single-location dealers with 11-50 people to large multi-location groups with 500-5,000 employees. None show venture funding or startup indicators. Instead, I see multi-generational family ownership, decades of operation, and multiple dealership locations or brand franchises under one roof. These are stable, cash-flow-positive businesses that have been around for 20, 40, even years in some cases.
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