Companies that use ControlUp

Source: Analysis of 100 job postings that mention ControlUp

I noticed that ControlUp buyers are overwhelmingly technical infrastructure leaders managing virtual desktop and end-user computing environments. The two leadership positions in my sample were both at ControlUp itself, meaning actual customer organizations are hiring individual contributors who need ControlUp expertise. Systems Engineers (18%), IT Support Specialists (16%), and Citrix Engineers (14%) dominate the hiring landscape, with organizations clearly looking for practitioners who can implement and maintain Digital Employee Experience monitoring. These teams report into IT Operations, Infrastructure, or End User Computing departments focused on virtualization platforms like VMware Horizon, Citrix Virtual Apps and Desktops, and Azure Virtual Desktop.

Day-to-day users are technical support and engineering professionals who leverage ControlUp for real-time monitoring, performance troubleshooting, and proactive issue resolution. Multiple postings describe using ControlUp alongside VDI platforms to conduct health checks, optimize user experience, and automate remediation workflows. These practitioners are responsible for ensuring virtual desktop environments remain stable and performant while minimizing downtime across thousands of concurrent user sessions.

The recurring pain points center on visibility and speed. Organizations want to reduce incident volumes, speed up resolution, and improve user satisfaction through analytics-driven insights. One posting emphasizes using tools to prevent issues before they occur and drive automation. Another highlights the need to troubleshoot and resolve complex VDI issues to minimize downtime. A third describes monitoring system performance and providing expert-level technical support services, revealing that ControlUp helps bridge the gap between reactive firefighting and proactive digital workplace optimization.

Source: Analysis of tech stacks from 135 companies that use ControlUp

I noticed that ControlUp users are enterprise IT organizations managing complex virtual desktop and application delivery environments. The overwhelming correlation with Citrix Cloud (1309.8x more likely) immediately signals these are companies running virtual desktop infrastructure at scale. Combined with Workspace One appearing 685.4x more likely, this tells me we're looking at large organizations that need sophisticated end-user computing management across potentially thousands of users.

The pairing of ControlUp with Citrix Cloud and Workspace One makes perfect sense because these companies are investing heavily in digital workspace technologies and need the monitoring and troubleshooting capabilities that ControlUp provides. When you add Rubrik (455.1x more likely) into the mix, I see organizations serious about data protection and backup for their virtualized environments. The presence of Apptio and Sailpoint CIEM, both appearing over 2600x more likely, reveals these are mature IT operations focused on both cost management and security governance. They're tracking technology spending while also controlling privileged access in cloud environments.

The full stack paints a picture of established enterprises, likely with 5,000+ employees, that are sales-led or operations-focused rather than product-led. These aren't startups experimenting with tools. They're running mission-critical virtual desktop infrastructure that supports their entire workforce. The presence of data governance tools like Alation suggests they're in regulated industries or handling sensitive data at scale. This is the IT department of a bank, healthcare system, or large professional services firm, not a fast-growing SaaS company.

Source: Analysis of Linkedin bios of 135 companies that use ControlUp

I noticed that ControlUp's customers span a remarkably diverse set of industries, but they share a common thread: they're organizations delivering critical services that people depend on daily. These include healthcare systems like BayCare Health System and Hartford HealthCare, financial institutions like Ameriprise Financial and Brown Brothers Harriman, insurance providers like Arch Capital and Blue Cross, and essential infrastructure companies in energy, utilities, and logistics. They're not building consumer apps or selling widgets online. They're running hospitals, managing retirement funds, processing insurance claims, and keeping energy flowing.

These are overwhelmingly mature, established enterprises. The employee counts tell the story: most have 500 to 10,000+ employees, with many in the thousands. They operate multiple locations, often spanning states or countries. Several are publicly traded or have completed post-IPO financing rounds. These aren't startups iterating on product-market fit. They're institutions with complex IT environments, regulatory requirements, and zero tolerance for downtime.