Companies that use Citibot

Analyzed and validated by Henley Wing Chiu
All ai chatbot builder Citibot

Citibot We detected 2 customers using Citibot and 8 companies that churned or ended their trial. The most common industry is Government Administration (100%) and the most common company size is 1,001-5,000 employees (50%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.

Note: Our data tracks companies with Citibot deployed on their website and may not include backend-only or internal deployments.

About Citibot

Citibot provides AI-powered chatbot solutions for government agencies using text messaging, web chat, voice, and WhatsApp to enable 24/7 resident engagement. Residents can ask questions, report issues like potholes, and receive real-time alerts in 70 languages without downloading apps.

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Company Employees Industry Region YoY Headcount Growth Usage Start Date
City of Stockton, CA 1,001–5,000 Government Administration US +5.6%
City of Wylie, Texas 201–500 Government Administration US +8.2%
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Market Insights

🏢 Top Industries

Government Administration 2 (100%)

📏 Company Size Distribution

1,001-5,000 employees 1 (50%)
201-500 employees 1 (50%)

👥 What types of companies is most likely to use Citibot?

Source: Analysis of Linkedin bios of 2 companies that use Citibot

I noticed that Citibot serves public sector organizations, specifically municipal governments and county law enforcement agencies. These aren't companies that build or sell products. Instead, they deliver essential public services to residents: managing city operations, organizing community events, maintaining public safety, processing civil matters, and running correctional facilities. They're the operational backbone of local government, handling everything from permitting to policing.

These are mature, established organizations rather than startups. The employee counts range from 163 to over 1,000, indicating substantial operational scale. They've existed for decades, often centuries, and have stable funding through tax revenue rather than venture capital. The signals are clear: long institutional histories, large workforces, complex multi-departmental structures, and references to governance frameworks like "Council-Manager form of government."

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