We detected 320 customers using Black Diamond and 5 companies that churned or ended their trial. The most common industry is Financial Services (75%) and the most common company size is 2-10 employees (51%). Our methodology involves discovering URLs with known URL patterns through web crawling, certificate transparency logs, or modifications to subprocessor lists.
About Black Diamond
Black Diamond provides a comprehensive wealth management platform for financial advisors and firms, integrating portfolio accounting, CRM, trust services, investment management, reporting, and client portal solutions to streamline operations and enhance client relationships.
📊 Who in an organization decides to buy or use Black Diamond?
Source: Analysis of 100 job postings that mention Black Diamond
Job titles that mention Black Diamond
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Based on an analysis of job titles from postings that mention Black Diamond.
Job Title
Share
Director of Investments
14%
Director of Portfolio Management
11%
Operations Specialist
9%
Client Service Manager
8%
My analysis shows that Black Diamond is primarily purchased by wealth management leadership, particularly Directors of Investments (14%), Directors of Portfolio Management (11%), and operations heads who oversee client service delivery. These buyers are focused on scaling their advisory practices while maintaining operational excellence. They are hiring for roles that emphasize platform expertise, data integrity, and client reporting capabilities, indicating Black Diamond serves as critical infrastructure for growing RIAs and wealth management firms.
Day-to-day users span operations specialists, portfolio analysts, traders, and client service teams who rely on Black Diamond for performance reporting, account reconciliation, billing processes, and portfolio management workflows. These practitioners execute trades, maintain account data, generate quarterly reports, and ensure custodial data feeds remain accurate. The platform supports everything from new account onboarding to complex performance attribution analysis.
The postings reveal firms struggling with data aggregation challenges and seeking operational efficiency at scale. One firm specifically needs someone to provide leadership ensuring effective use of Black Diamond for data aggregation, performance reporting, and regulatory reporting. Another emphasizes experience with Black Diamond for managing client accounts and maintaining strong working knowledge alongside Bloomberg. These companies want professionals who can leverage Black Diamond to deliver exceptional client service while maintaining the data quality and reporting accuracy that underpins trust in wealth management relationships.
🔧 What other technologies do Black Diamond customers also use?
Source: Analysis of tech stacks from 320 companies that use Black Diamond
Commonly Paired Technologies
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Shows how much more likely Black Diamond customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Black Diamond users are wealth management and financial advisory firms that need sophisticated portfolio management and reporting capabilities. The stack is dominated by financial planning tools like eMoney, Envestnet Tamarac, Addepar, and Advyzon, which tells me these are registered investment advisors (RIAs) or wealth management practices managing significant client assets. They need enterprise-grade solutions to handle complex portfolios, client reporting, and fiduciary responsibilities.
The pairing with eMoney makes perfect sense because Black Diamond handles the portfolio accounting and performance reporting side while eMoney provides financial planning and cash flow projections. Together they give advisors a complete view of client wealth. The strong correlation with Envestnet Tamarac is interesting because it's also a portfolio management system, suggesting some firms use both platforms or are in migration phases. The presence of Sharefile at much higher rates indicates these firms handle sensitive financial documents and need secure client portals for sharing tax documents, statements, and plans. The Seismic correlation suggests larger practices that have formalized sales enablement processes for winning high-net-worth clients.
The full stack reveals these are established, compliance-focused firms operating in a regulated environment. They're not product-led startups but rather relationship-driven businesses where sales cycles are long and built on trust. The investment in multiple expensive financial planning platforms suggests they're at a mature growth stage with substantial assets under management. They likely have dedicated advisor teams who need robust technology to serve affluent clients efficiently.
👥 What types of companies is most likely to use Black Diamond?
Source: Analysis of Linkedin bios of 320 companies that use Black Diamond
Company Characteristics
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Shows how much more likely Black Diamond customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Investment Management
120.1x
Industry: Financial Services
76.9x
Country: US
9.7x
Company Size: 2-10
3.5x
Company Size: 11-50
2.8x
I analyzed these companies and found that Black Diamond's typical customer is an independent wealth management or financial advisory firm serving high-net-worth individuals and families. These aren't product companies or technology startups. They provide personalized financial planning, investment management, trust services, and estate planning. Many position themselves as boutique firms or multi-family offices, emphasizing direct relationships with senior decision-makers rather than salespeople.
These are mature, established businesses. The employee counts cluster heavily in the 2-10 and 11-50 range, with a few larger firms in the 50-200 range. Many mention decades of history (one traces back to 1879, several to the 1970s-1990s). They manage substantial assets, with firms routinely mentioning hundreds of millions or billions under management. Most show no venture funding, which makes sense since they're service businesses, not venture-backed startups. The few funding mentions are typically private equity or seed rounds under $5 million.
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