We detected 1,633 customers using Azure B2C, 120 companies that churned or ended their trial, and 29 customers with estimated renewals in the next 3 months. The most common industry is Software Development (14%) and the most common company size is 51-200 employees (23%). Our methodology involves monitoring new entries and modifications to company DNS records.
Note: We're unable to detect companies that use Azure B2C primarily in mobile apps, or where authentication happens primarily in mobile rather than the web
About Azure B2C
Azure B2C provides customer identity and access management enabling businesses to authenticate and manage users who sign up and sign in to applications using social, enterprise, or local accounts with single sign-on capabilities.
📊 Who in an organization decides to buy or use Azure B2C?
Source: Analysis of 100 job postings that mention Azure B2C
Job titles that mention Azure B2C
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Based on an analysis of job titles from postings that mention Azure B2C.
Job Title
Share
Backend Engineer
21%
DevOps Engineer/SRE
19%
Full Stack Engineer
12%
IAM Analyst
10%
My analysis shows that Azure B2C purchasing decisions are driven primarily by technical leadership, with only 3% holding director-level or VP titles. The overwhelming majority are individual contributors (97%), suggesting that Azure B2C adoption happens through grassroots technical evaluation rather than top-down strategic mandate. Solutions Architects (9%) typically lead the selection process, focused on modernizing identity infrastructure and ensuring security compliance. These teams prioritize scalability, microservices architecture, and seamless customer authentication experiences.
Day-to-day Azure B2C users are predominantly backend engineers (21%) and DevOps engineers (19%) who implement and maintain customer identity flows. They configure custom policies, integrate B2C with enterprise applications, manage SSO implementations, and build authentication workflows for both B2B and B2C scenarios. Full stack engineers (12%) and IAM analysts (10%) handle the user-facing components and governance aspects, ensuring identity lifecycle management aligns with regulatory requirements.
The pain points reveal a clear pattern around modernization and security. Companies describe needing to migrate legacy Oracle systems to cloud-based platforms, enable seamless authentication for internal users and external users and contractors, and build solutions to elevate consumers trust in digital platforms. Multiple postings emphasize designing secure, cloud-native solutions aligned with real-world use cases and implementing robust IAM technologies and standards, ensuring compliance with policies and regulatory requirements. The focus is consistently on replacing outdated identity systems with scalable, customer-centric authentication experiences.
🔧 What other technologies do Azure B2C customers also use?
Source: Analysis of tech stacks from 1,633 companies that use Azure B2C
Commonly Paired Technologies
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Shows how much more likely Azure B2C customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Azure B2C users are deeply embedded in the Microsoft enterprise ecosystem, running comprehensive digital businesses that need to manage customer relationships at scale. The combination of Azure infrastructure, Dynamics sales and marketing tools, and sophisticated consent management tells me these are established companies with complex customer journeys and serious compliance requirements. They're not startups experimenting with tools. They're organizations that have standardized on Microsoft and are building integrated customer experiences across multiple touchpoints.
The pairing of Azure B2C with Dynamics Customer Journey and OneTrust makes perfect sense for companies running sophisticated marketing automation while navigating strict data privacy regulations. They're capturing customer data through B2C authentication, orchestrating personalized campaigns through Dynamics, and ensuring every interaction respects consent preferences through OneTrust. The appearance of Miro alongside these enterprise tools is particularly interesting. It suggests these companies have product and engineering teams that need collaborative planning tools, probably working on complex integration projects between all these Microsoft services.
My analysis shows these are sales-led and marketing-led organizations, not product-led growth companies. The high correlation with Dynamics for Sales and Customer Journey indicates they're investing heavily in relationship building and nurturing leads through structured processes. They're likely mid-market to enterprise companies with dedicated sales teams and marketing operations. The prevalence of Azure DevOps tells me they have internal development teams customizing and integrating these tools rather than using everything out of the box.
👥 What types of companies is most likely to use Azure B2C?
Source: Analysis of Linkedin bios of 1,633 companies that use Azure B2C
Company Characteristics
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Shows how much more likely Azure B2C customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Company Size: 10,001+
11.9x
Industry: Spectator Sports
10.5x
Country: NO
9.2x
Industry: Software Development
6.1x
Funding Stage: Seed
6.0x
Industry: Motor Vehicle Manufacturing
6.0x
I noticed Azure B2C customers span an unusually wide range of industries, but they share a common thread: they're customer-facing businesses that need to manage digital interactions at scale. These aren't pure B2B enterprise software companies. They're organizations that serve end consumers or members directly through digital channels. I see property management companies managing thousands of tenants, financial services firms serving retail customers, hospitality businesses booking guests, healthcare providers coordinating patients, retailers selling products online, and membership organizations managing communities. What they build varies wildly, but they all need secure, reliable ways for large numbers of external users to authenticate and access their services.
These are established, mature organizations. The employee counts cluster heavily in the 50-500 range, with several exceeding 1,000 employees. Very few show recent funding rounds, and those that do are later stage (Series A, Series B, or private equity). Many are described as legacy institutions, government entities, or long-standing private companies. The startups present are exceptions, not the rule.
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