Companies that use livesession

Source: Analysis of Linkedin bios of 104 companies that use livesession

I noticed that LiveSession users span an incredibly diverse range of industries, but they share a common thread: they're digitally-native businesses that rely heavily on online customer interactions. These companies sell directly to consumers or businesses through digital channels. I see e-commerce players like jewelry brands (Celovis, Sundara Joon), fashion retailers (MEAN BLVD, Cupped), and home goods companies (Capel Rugs, The Roost). There are also many SaaS and fintech platforms like Cloudfloat, HelloPrenup, and Gurucan, plus service providers from real estate (Wolo) to accounting (Unison Globus) that operate primarily through web interfaces.

These are predominantly early to mid-stage growth companies. The employee counts cluster heavily in the 2-50 range, with funding stages spanning pre-seed to Series C. Many list seed or angel funding in the $1-3M range, suggesting they've proven initial product-market fit and are now scaling. A handful are more established (like Northern Gas and Power with 500+ employees), but the majority are in that critical growth phase where optimizing digital experiences becomes essential.

Source: Analysis of tech stacks from 104 companies that use livesession

I noticed that LiveSession users are predominantly e-commerce companies, specifically those running on Shopify. The overwhelming presence of Shopify (46 companies, 13.7x more likely) combined with Klaviyo, the leading email marketing platform for online stores, tells me these are direct-to-consumer brands focused on understanding customer behavior to optimize their online shopping experience.

The pairing of LiveSession with Lucky Orange is particularly telling. Both are session replay and heatmap tools, which suggests these companies are intensely focused on conversion rate optimization. They're watching how customers navigate their sites, where they get stuck, and why they might abandon carts. The presence of Shogun, a page builder for Shopify stores, reinforces this. These companies are constantly iterating on their storefront design and need to see exactly how those changes affect user behavior.

The double appearance of Intercom tools (the widget and help center) alongside LiveSession makes perfect sense for this customer support workflow. When a customer reaches out with a problem, support teams can pull up the session replay to see exactly what went wrong rather than relying on the customer's description. This dramatically speeds up issue resolution and helps identify whether problems stem from user confusion or actual bugs.