Companies that use BetterUptime

Source: Analysis of Linkedin bios of 5,254 companies that use BetterUptime

I noticed that BetterUptime's customers are predominantly building digital products that need to stay online. These are software companies creating platforms, SaaS tools, and AI-powered services. Many are building infrastructure for other businesses: payment platforms like Payman and TurnStay, analytics tools like MageMetrics and Athena Intelligence, workforce management systems like Sharkforce, and specialized vertical software for industries like insurance, construction, and healthcare. There's also a strong presence of e-commerce enablers, hosting providers, and companies managing critical operational workflows.

These are primarily early to growth-stage companies. The vast majority have between 2 and 50 employees, with funding stages ranging from pre-seed to Series A when disclosed. Many show no funding information at all, suggesting bootstrapped or very early operations. Only a handful have reached 50-200 employees or Series B funding. The bios often read like pitch decks, full of mission statements and value propositions rather than established track records.

Source: Analysis of tech stacks from 5,254 companies that use BetterUptime

I noticed that BetterUptime users represent a very specific breed: modern, product-led B2B SaaS companies that are scaling fast and obsessed with operational excellence. The presence of Vanta (security compliance), Linear (issue tracking), and Vercel Pro (premium deployment infrastructure) tells me these are venture-backed startups that have moved beyond the scrappy early stage and are now building serious operational muscle while maintaining developer velocity.

The pairing of BetterUptime with Posthog is particularly revealing. These companies aren't just monitoring uptime, they're deeply analyzing product usage and user behavior. They're making data-driven decisions about their product while ensuring it stays online. The GitBook correlation suggests they're investing heavily in developer documentation and public-facing knowledge bases, which makes sense for companies selling to technical buyers. And Intercom Widget appearing so frequently tells me they're providing real-time support to users, which means they likely have a product-led growth motion where users can sign up and start using the product immediately.

The full stack screams product-led growth with strong developer DNA. These companies let their products sell themselves, which means uptime isn't just important, it's existential. They're probably Series A through C stage, growing rapidly enough to need proper monitoring but still technical enough to choose best-of-breed tools over enterprise suites. They have enough customers that incidents are costly, but they're not yet at the scale where they'd build everything in-house. The Vanta presence suggests they're pursuing enterprise deals that require SOC 2 compliance.