We detected 779 customers using Chaty.app, 186 companies that churned or ended their trial, and 23 customers with estimated renewals in the next 3 months. The most common industry is Retail (61%) and the most common company size is 2-10 employees (63%). Our methodology involves detecting JavaScript snippets or configurations on customer websites.
About Chaty.app
Chaty.app provides customizable chat widgets for websites that enable businesses to connect with customers through multiple messaging platforms including WhatsApp, Facebook Messenger, Telegram, Viber, and over 20 other channels in one unified interface.
๐ง What other technologies do Chaty.app customers also use?
Source: Analysis of tech stacks from 779 companies that use Chaty.app
Commonly Paired Technologies
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Shows how much more likely Chaty.app customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that Chaty.app users are predominantly small to medium-sized e-commerce businesses building their online presence on accessible platforms. The strong correlation with Shopify and Wix tells me these are companies that chose user-friendly, no-code solutions to get their stores up and running quickly. They're not enterprise operations with custom-built systems, but rather businesses that value speed to market and ease of implementation.
The pairing of Chaty.app with Shopify and Facebook Ads reveals a clear customer acquisition strategy. These companies are running paid social campaigns to drive traffic to their e-commerce stores, then using Chaty.app to capture and convert those visitors through real-time chat. The presence of Google Search Console alongside this mix suggests they're also working on organic visibility, likely optimizing product pages and content to reduce their dependency on paid channels. Chatway.app appearing so frequently makes perfect sense too, as it's another chat tool, indicating these businesses are experimenting with different ways to engage website visitors before they bounce.
The full stack reveals marketing-led companies in early to mid-growth stages. They're investing heavily in customer acquisition through Facebook Ads while simultaneously trying to improve conversion rates with chat tools. The reliance on platforms like Shopify and Wix rather than custom solutions suggests they're operating with limited technical resources and smaller budgets. They're focused on growth tactics that show immediate ROI rather than building complex infrastructure.
๐ฅ What types of companies is most likely to use Chaty.app?
Source: Analysis of Linkedin bios of 779 companies that use Chaty.app
Company Characteristics
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Shows how much more likely Chaty.app customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Country: MX
9.1x
Country: BR
8.1x
Company Size: 51-200
2.6x
Country: IN
2.4x
Company Size: 201-500
1.9x
Industry: IT Services and IT Consulting
1.8x
I noticed that Chaty.app customers are predominantly product-focused businesses that sell physical goods or deliver hands-on services. The list includes manufacturers (steel products, clothing, furniture, pharmaceuticals), retailers (beauty products, home appliances, groceries), food and beverage companies, and service providers (HVAC, facilities management, home repairs). These aren't purely digital businesses. They're companies that need to bridge the gap between tangible products or real-world services and customer communication.
The companies span a wide range of maturity levels, but most appear to be established small to mid-sized businesses rather than early startups. Employee counts typically range from 11 to 200, with many in the 50-200 range. Some have 30+ years of history. Funding information is mostly absent, and when present, it's modest (seed rounds, small Series A). This tells me they're bootstrapped or traditionally financed businesses, not venture-backed hypergrowth companies. They're at the stage where they have real revenue and customers but need better systems to manage communication at scale.
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